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How to find and book a therapist for your child

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Written by Brandon Terry

TL;DR: Search for therapists by specialty and location using Compass or the Find Providers feature, view provider profiles, and book a free 15-minute meet and greet to see if it's a good fit.

Overview

Village makes it easy to find the right therapist or specialist for your child. After signing up at village.health and completing a brief intake questionnaire, you can search our network of vetted pediatric providers — including speech therapists, occupational therapists, physical therapists, and behavioral health specialists.

Option 1: Get personalized recommendations with Compass

When you first sign up, Compass (Village's matching tool) automatically searches based on your child's information to personalize a recommended set of potential matches. This targeted search considers your child's needs, location, insurance, and scheduling preferences.

Option 2: Browse providers yourself

You can also browse the Village network at any time:

  1. Open the Village mobile app or log into the web portal at portal.village.health

  2. Tap or click Find Providers

  3. Filter by specialty, location, availability, or insurance

  4. When you find a provider you like, tap View Profile to learn more about their background, experience, and approach

  5. Tap Book Meet & Greet to schedule a free 15-minute discovery call

What is a meet and greet?

A meet and greet is a free 15-minute discovery call where you can ask the provider detailed questions about your family, your child's needs, and how they practice — before you agree to work together. It's a no-pressure way to see if it's a good fit.

Option 3: Book a care consult

If you'd prefer not to search yourself, you can book a consult with a Village care navigator. Care navigators are specialized experts in matching families with the best care for their child. They'll walk you through your options and help you find the right fit.

Option 4: Text the Village helpline at (213) 340-2947

You can also text the Village helpline anytime for help getting started — whether that's searching for providers or booking a consult.

FAQ

Is the meet and greet free?
Yes! The 15-minute meet and greet is completely free. It's a chance for you and the provider to get to know each other before starting care.

How long does it take to get matched?
Most families are matched with a provider within 48 hours — compared to the 3-12 month waitlists typical in the industry.

Can I search for multiple specialties at once?
Yes! If your child needs care from multiple specialists (like speech and OT), you can search for each specialty and build a coordinated care team through Village.

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