TL;DR: Admins can add team members from the Organizations tab by clicking Invite Members and entering their contact info.
Overview
If you're running a practice with multiple providers or staff, you'll need to add them as team members in Village. This lets them access the platform, see their assigned patients, and use features based on their role.
How to add team members
On web:
Click Organizations in the navigation bar
Click Team Members
Click Invite Members
Enter their contact information and select a role
Click Send Invite
On mobile:
Tap the More tab
Tap Organizations
Tap Team Members
Tap Invite Members
Enter their contact information and select a role
Understanding roles and permissions
Village has three permission levels:
Owner: Full control of the account. There's only one owner per organization, set when the account is created.
Admin: Nearly identical to owner permissions. Admins can manage day-to-day operations, invite team members, and access all features.
Practitioner: Limited access. Practitioners can only see the patients they're assigned to (not all patients) and cannot view billing information like rates or charges.
FAQ
Can I have multiple admins?
Yes. You can add as many admins as you need, and they'll all have full management access.
What's the difference between owner and admin?
Very little in practice. The main difference is that there can only be one owner, which is set when the organization is created. Admins have all the same day-to-day capabilities.
Can practitioners see other providers' patients?
No. Practitioners only see patients they're directly assigned to, keeping access limited to what they need for care.