TL;DR: Vera is HIPAA compliant, never uses your patient data to train AI models, and only accesses information you're already authorized to see.
The three questions providers ask most
Is my patient data used to train AI?
No. Patient data flowing through Vera is never used to train AI models — not ours, not our vendors'.
Is Vera HIPAA compliant?
Yes. Vera runs entirely on HIPAA-compliant infrastructure, and Village holds Business Associate Agreements (BAAs) with every AI and infrastructure vendor in the stack.
What data does Vera access?
Only the patient data you already have access to. Using Vera is like using Village yourself — same permissions, just with more capabilities.
How we protect your data
HIPAA compliance — All data is processed through HIPAA-compliant models and infrastructure.
No training on your data — Patient data is never used to train AI models.
Encryption — Data is encrypted in transit and at rest.
Access controls — Vera only sees data you are authorized to access, scoped to your patients and your practice.
BAA coverage — Village maintains Business Associate Agreements with all AI and infrastructure vendors.
Audit logging — All Vera interactions are logged for compliance.
Questions?
If you have questions about Vera's security or how your data is handled, reach out to [email protected].